Shipping Policy

Last updated: July 23, 2026

Shipping Policy

We ship to most regions worldwide. Please review our shipping policy below for details on processing times, shipping methods, and delivery estimates.

Order Processing

Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Methods and Delivery Times

Standard Shipping — Estimated delivery: 5-10 business days. Cost calculated at checkout.
Express Shipping — Estimated delivery: 3-5 business days. Cost calculated at checkout.
Free Shipping — Estimated delivery: 5-10 business days. Free on orders over [FREE_SHIPPING_THRESHOLD].

Delivery times are estimates and not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, or other factors beyond our control.

International Shipping

We ship internationally to most countries.
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Delivery times for international orders may be longer due to customs processing.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your package using the carrier's website.

Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or local regulations. If we are unable to ship to your location, we will notify you and provide a full refund.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at [CONTACT_EMAIL_PLACEHOLDER] with your order number. We will work with the carrier to resolve the issue and ensure you receive your order.

Incorrect Address

Please ensure your shipping address is correct at checkout. SUNDEER is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned due to an incorrect address, the customer is responsible for additional shipping charges to resend the package.